Improvements to the MOA’s Tire Hazard Protection plan are being implemented for 2024. Based on member feedback concerning the program, administration of the reimbursement process for the popular tire protection program will be managed by the MOA membership team. The change is being made to streamline the claims process and provide an improved member experience during the claims process. 

Although a  popular benefit of the MOA’s Roadside Protection program, member feedback indicates there is room for improvement in the claims process. Accordingly, the MOA has elected to directly administer the Tire Hazard Protection program rather than outsourcing to a third party.  The MOA Board of Directors believe this change will dramatically improve member satisfaction with the reimbursement claim process.

Changes in the administration of the program will not affect the towing benefits or service network currently provided by NationSafe Driver. For roadside towing or assistance, members should contact NationSafe Driver at (866) 454-4260. Members who have the MOA’s Platinum coverage including tire hazard protection will find an online submission form at bmwmoa.org/tire to submit claim.  

Beginning January 1, NationSafe Driver will no longer accept tire reimbursement claims and will inform the member they do not have tire hazard coverage through NationSafe Driver. All questions concerning the tire protection plans should be directed to the MOA’s Membership Team at (864) 438-0962.

Along with the change to the administration of the tire reimbursement claim process, the MOA is launching a stand-alone Tire Hazard Protection policy. MOA members can now purchase the Tire Hazard Protection without roadside towing benefits. The Tire Hazard Protection plan allows for two tire replacements per year for damage caused by roadside hazards. Coverage for the Tire Hazard Protection plan is $50 per year for MOA members and $79 per year for the general public.